Return Policy

Last updated June 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.


1. RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


2. RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:


3. SUMATOTEK
Attn: ReturnsRMA #Ground Floor, SUMATOTEK, Building No 11852  Gali No. 8/9, Sat Nagar, Karol Bagh  New Delhi, Delhi 110005  India  


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 
4. REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


5. EXCEPTIONS    
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.  Please Note                 

●     Material should in mint condition with no internal or external damages or any signs of visible tampering. All items including packaging must be intact to allow for smoother processing of returns.    


6. QUESTIONS
If you have any questions concerning our return policy. Please WhatsApp us at 8617211308 or email us at :[email protected]